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In this case, reformatting is the most effective solution to bring back the WD My Passport to a normal working state. Sometimes, First Aid failed on the WD external hard drive since it has serious logical errors. Fix 2: Reformat to fix WD My Passport greyed out in Disk Utility Step 4: Click Done when the repair finished. Step 3: Click First Aid on the top of the window. Step 2: Select the unmounted WD My Passport for Mac in Disk Utility. Step 1: Go to Disk Utility (found in the Applications > Utilities folder). Fix 1: Run First Aid to repair the unmounted WD My Passportĭisk Utility's First Aid is a drive diagnostic which can be used to test for defects or problems on a mac. Thus, Mac built-in utilities are enough to fix WD My Passport for Mac not mounting issue. The good news is that your WD My Passport or other external hard drives greyed out in Disk Utility indicates that the drive isn't physically damaged but has some issues with the partition table or some other corruption at the file system level. How to fix WD My Passport greyed out in Disk Utility? Also, recovering files from unmountable WD My Passport on Mac is also talked about in this blog. WD external hard drive shows up in Disk Utility but won't mount? Don't be upset, this article will throw some light on WD My Passport greyed out in Disk Utility issue. Why does this happen? It's most likely that the WD My Passport is logically corrupted and the operating system fails to mount it. However, there are times when your My Passport for Mac is not showing up in Finder or greyed out in Disk Utility. Then it is possible to have full read-write access to the WD My Passport. In general, when a stable WD My Passport gets plugged into Mac, the drive will be readily available on the Desktop, Finder, and Disk Utility.

Please help me with a solution to my problem. I wish not to lose the information on my drive since there are backups from years back. But nothing happened when pressing “Mount”. When I opened Disk Utility I could see the drive there as greyed out. Since a few months ago the drive just stopped showing off in Finder. Hello, I have a 500GB WD My Passport external hard drive which I use on my MacBook Air. Free Download How to fix WD My Passport greyed out in Disk Utility?